Terms of Service.
RENTER IS RESPONSIBLE FOR:
1. Reading and understanding the AGREEMENT below
2. Reading and understanding the DIRECTIONS for use
3. Returning equipment to THE SAME STORE LOCATION as pick-up
4. Returning equipment CLEAN
5. Returning equipment ON TIME
6. Damages to the equipment
2. Reading and understanding the DIRECTIONS for use
3. Returning equipment to THE SAME STORE LOCATION as pick-up
4. Returning equipment CLEAN
5. Returning equipment ON TIME
6. Damages to the equipment
DETAILS OF OUR AGREEMENT
The following agreement is between NZ Floorcare Ltd and the person identified as renting the equipment from The Warehouse Limited. The store is acting only as a facilitator of the rental.
By completing the Online Order Process and making payment, you also agree to the following:
LATE FEES MAY BE INCURRED if the equipment is not returned to THE SAME STORE LOCATION as pick-up on the exact date and time specified in the ORDER CONFIRMATION email sent to the renter, or within 24 hours of receipt of the rented equipment. A full day's rental fee will be charged for every extra day or portion of a day that you keep the equipment.
*Theft or conversion of machines is a criminal offence. NZ Floorcare Ltd will prosecute theft to the fullest extent of the law. We reserve the right to use every means under the law to recover the equipment.
A DEPOSIT may apply.
CLEANING/DAMAGE FEES MAY BE INCURRED if the machine is returned to the store in a dirty condition.
ADDITIONAL CHARGES MAY APPLY if the machine acquires any damage due to accident, misuse, neglect or failure to return the machine, as well as any costs and fees connected with the recovery of the equipment and/or collection of other fees. If we did not charge you a deposit or the deposit is not enough to cover these extra charges, we will charge your credit card.
Instructions for the machine will be provided and must be followed.
Damage to the equipment or the surfaces you are cleaning will not be covered by NZ Floorcare Ltd. Here are examples of not following instructions:
- Using the equipment on floors and surfaces not designated in the instructional brochure.
- Use of non-BISSELL products in the equipment, especially dyes and bleach.
- Continued use of equipment that has malfunctioned.
- Using the equipment on or too close to floors and surfaces that can be damaged by water overspray.
- Using the equipment for commercial purposes.
- Use of the equipment by a party other than the renter.
Questions or Concerns
If you have any problems using the rental equipment please go to our website for trouble-shooting www.biggreenrental.co.nz or call us at 0800 277 255
Indemnification
No one, including you, will claim any damages against NZ Floorcare Ltd arising from property damage or injuries from the use of the rented equipment. If you or someone else does make such a claim, you have to pay for it.
No Warranty
NZ Floorcare Ltd and The Warehouse Limited WILL NOT PAY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ASSOCIATED WITH THE USE OF THIS EQUIPMENT. NZ FLOORCARE LTD AND THE WAREHOUSE LIMITED WILL NOT PAY FOR ANYTHING MORE THAN THE RENTAL FEE YOU PAID. ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE VALUE OF THE RENTAL FEE YOU PAID, UNLESS COVERED BY THE CONSUMER GUARANTEES ACT.
Insurance Company Waivers
If you have an insurance policy that pays for damages by the this equipment, you agree to waive (1) any right of your insurer to subrogate against NZ Floorcare Ltd. or its respective agents and employees, and (2) any rights you may have to be reimbursed for a deductible under an insurance policy.
By completing the Online Order Process and making payment, you also agree to the following:
LATE FEES MAY BE INCURRED if the equipment is not returned to THE SAME STORE LOCATION as pick-up on the exact date and time specified in the ORDER CONFIRMATION email sent to the renter, or within 24 hours of receipt of the rented equipment. A full day's rental fee will be charged for every extra day or portion of a day that you keep the equipment.
*Theft or conversion of machines is a criminal offence. NZ Floorcare Ltd will prosecute theft to the fullest extent of the law. We reserve the right to use every means under the law to recover the equipment.
A DEPOSIT may apply.
CLEANING/DAMAGE FEES MAY BE INCURRED if the machine is returned to the store in a dirty condition.
ADDITIONAL CHARGES MAY APPLY if the machine acquires any damage due to accident, misuse, neglect or failure to return the machine, as well as any costs and fees connected with the recovery of the equipment and/or collection of other fees. If we did not charge you a deposit or the deposit is not enough to cover these extra charges, we will charge your credit card.
Instructions for the machine will be provided and must be followed.
Damage to the equipment or the surfaces you are cleaning will not be covered by NZ Floorcare Ltd. Here are examples of not following instructions:
- Using the equipment on floors and surfaces not designated in the instructional brochure.
- Use of non-BISSELL products in the equipment, especially dyes and bleach.
- Continued use of equipment that has malfunctioned.
- Using the equipment on or too close to floors and surfaces that can be damaged by water overspray.
- Using the equipment for commercial purposes.
- Use of the equipment by a party other than the renter.
Questions or Concerns
If you have any problems using the rental equipment please go to our website for trouble-shooting www.biggreenrental.co.nz or call us at 0800 277 255
Indemnification
No one, including you, will claim any damages against NZ Floorcare Ltd arising from property damage or injuries from the use of the rented equipment. If you or someone else does make such a claim, you have to pay for it.
No Warranty
NZ Floorcare Ltd and The Warehouse Limited WILL NOT PAY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ASSOCIATED WITH THE USE OF THIS EQUIPMENT. NZ FLOORCARE LTD AND THE WAREHOUSE LIMITED WILL NOT PAY FOR ANYTHING MORE THAN THE RENTAL FEE YOU PAID. ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE VALUE OF THE RENTAL FEE YOU PAID, UNLESS COVERED BY THE CONSUMER GUARANTEES ACT.
Insurance Company Waivers
If you have an insurance policy that pays for damages by the this equipment, you agree to waive (1) any right of your insurer to subrogate against NZ Floorcare Ltd. or its respective agents and employees, and (2) any rights you may have to be reimbursed for a deductible under an insurance policy.
